Return and Refund Policy

Last updated: 26th June 2024

Thank you for visting Bharatbiz.org

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds.

At BharatBiz, we strive to provide the best services and products to our valued customers.

We offer various plans to cater to your business needs, each designed with unique features and hardware. This refund policy outlines the terms and conditions under which refunds and replacements are handled.

Plans and Their Features

A) Starter Plan: - 90 days of free usage - Free mini website - Business directory listing for 90 days

B) Economy Plan: - 1 year of validity - BharatBiz Branded - 1 X Branded QR code standee - BharatBiz Branded - 1 X NFC Smart Card

C) Premium Plan: - 1 year of validity - 1 your branded theme NFC card - Smart QR standee with NFC enabled - WhatsApp enabled e-commerce store

Non-Refundable Policy:

In the event that you receive a QR code or standee that does not match your business records or is incorrect, please inform our support team within 48 hours of delivery.

You can contact us at:

Phone: 7878565651 Email: help@bharatbiz.org

Upon confirmation of the issue, a replacement unit will be shipped to you free of cost.

Customer Responsibility:

It is the customer's responsibility to ensure that the information provided for the creation of the QR code, standee, and other custom products is accurate and complete. BharatBiz will not be responsible for errors resulting from incorrect information provided by the customer.

Cancellation Policy:

Since the plans include customized hardware and services, cancellations are not allowed once the order is placed and processed.

Customers are encouraged to review their order details carefully before finalizing the purchase.

Support and Assistance:

Our support team is dedicated to providing assistance and resolving any issues you may encounter with our products and services.

If you need help or have questions, please reach out to us at the contact details provided above.

Changes to this Policy:

BharatBiz reserves the right to update or modify this refund policy at any time without prior notice.

Any changes will be posted on our website, and it is the customer's responsibility to review the policy periodically for any updates.

Refund Exceptions: - Exceptions to the refund policy may be considered on a case-by-case basis.

Abuse of Refund Policy: - Abuse of the refund policy may lead to the suspension of services.

Communication of Changes: - Users will be informed of any changes to the refund policy.

User Responsibility: - Users are responsible for understanding and complying with the refund policy.

Feedback and Concerns: - Users can provide feedback or express concerns regarding the refund policy.

Security of Refund Information: - Refund-related information is handled with strict confidentiality. 28. Refund Dispute Resolution: - Disputes regarding refunds will be resolved through a fair and transparent process.

Legal Compliance: - The refund policy complies with applicable laws and regulations of Vadodara-Gujarat Jurisdiction. Termination of Subscription: - Users may need to terminate their subscription before a refund is processed.

Refund Review Period: - Special Refund request if any may undergo a review of upto 7 days period before approval. - If Approved refund shall be processed in 2 working days of the approval. - We do not offer any returns.

Refund Confirmation: - Users will receive confirmation upon the successful processing of their refund.

Refund Limitations: - Refunds are subject to limitations outlined in the refund policy. Contact Information: - For all refund-related communication, users can contact our Customer Support team at help@bharatbiz.org 35. Post-Refund Website URLs: - After a refund, URLs of mini websites will cease to exist. 36. Subscription Renewal Pricing: - If customers want to subscribe again, pricing will be applicable as per the rates available on that date.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Business Name; Cognexis Innovations Private Limited By email: help@bharatbiz.org By call: +91-7878 5656 51